Brand Engagement vs Customer Engagement: The shift from pull to push strategies.
Customer Journeys: The customer's path to purchase is a lot more complex then it use to be.
Customer Service: Customer service takes on social media.
Brands: Why people want to become more like brands, and brands want to become more like people.
Loyalty Programs: Perks and perils of loyalty programs.
Big Data: No longer lost in data space.
Creativity: The Business of Creativity.

Embracing the ever-evolving marketing world

We created illustrations for Andrew Baxter, Publicis Worldwide Australia’s New book.  The book features articles written by Andrew Baxter for the Australian newspaper and other publications. The book has been designed by Sam Pemberton from Publcis Mojo in Sydney.

Embracing the ever-evolving marketing world

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